Saving on payroll is important because no matter what stage your clinic is in, it’s always the number-one cost. While the idea of payroll is exciting, you don’t want it to take over your profit. Listen to this episode and find out three ways technology can support your business.
“When it comes to text messaging conversations—so not just sending a text, but conversing with somebody—the front desk person can handle 60-80 conversations. It’s just way faster and more efficient. The point of this is, you should text.” – Dr. Josh Satterlee
Topics Covered Include
- How technology can improve the efficiency of your team members
- The types of software that can improve overall efficiency
- Why accurate tracking is of the utmost importance
- An example of an inefficient way to pay your coaches
- The two features to look for in your gym software
- Best and worst features of the most popular software options
- The experience that inspired this podcast episode
- How technology can improve customer communication
- Why common methods of communication in clinic gyms don’t align with customer needs
- The potential texting has to transform the customer communication experience
- What the research on text communication has shown
- A recent experience with Delta Airlines that illustrates the efficiency of texting
- Why two-way text messaging is better than an announcement
- What to do if you think you can’t afford text messaging right now
- A challenge you can try to test the importance of technology
Clinic Gym Connect – www.clinicgymconnect.com
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